1850 Webshop Support - Light
As a webshop you want to be reachable 24 hours a day. But you also prefer to speak to each customer personally. Unfortunately, both seem to be nearly impossible. Therefore, Snowball (part of the 1850 Group) provides the ideal solution for your webshop to be fully reachable and still offer customers personal service.
With Webshop Support Snowball will take care of the incoming phone calls partially or completely from €50 per month. When you outsource your telephone customer contact at Snowball we can offer you your own 085-number for free. This will give your web shop a nationwide feel.
In 4 simple steps you will have a professional and personal customer service:
- Install the Webshop Support-app and sign up at Snowball.
- Choose whether you want to use a 085-number (note: if you choose this option, your phone number will always be forwarded to the Snowball. When you use your own phone number, you can decide when you put calls through to us).
- Fill out the questionnaire that you receive from us, so we have a clear briefing how we should carry out your customer contact.
- Put your phone number through to us.